Live customer support is available daily from 3pm - 12am EST. To reach a live customer support representative click the "Players" menu and then double click "Help" in the rivals list. Live support is also available through AOL instant messenger, username: ArkadiumSupport.

You can email Customer Support at Support at Arkadium.com. All emails are returned within 24 hours.

You can also write to us at:

ATTN: Customer Service Department
Arkadium, Inc.
650 5th Avenue
New York, NY 10019